Monday, April 11, 2016

Telco news: Maxis update


This is an interesting twist to the Maxis rant saga that's going on right now. Looks like they are going into red alert mode now.
Read the lowyat post & it's CEO+Business strategy manager's apology video here.

Got this SMS last week.

Highlights

All MaxisONE Plans will soon be upgraded with much more data.
All existing MaxisONE Plan customers will automatically enjoy the upgrade before the end of the month.
Maxis will be giving all MaxisONE Plan customers free 3GB data from 14th of April to tide them over until their next bill refresh.
Enterprise MaxisONE Business plans will also be getting an upgrade soon.
Any new MaxisONE Plan customers from today onwards will also automatically get the upgrade before the end of the month.(source)


At least there is now more data upgrade for Maxis users (or soon to be). Still inferior unlimited voice/SMS + data plan price-wise compared to other telco plans, but it's a much better package now. The choice is still ours to make, whether we really need coverage everywhere or just in urban areas is fine.

Celcom is still offering same package with 10Gb at RM80/month so there are still many who complains after this announcement.  Well, at least these guys are doing something now. Well done people. Wish this can happen with our gomen too.

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